Overview
MCCI offers a comprehensive suite of Managed Services that allow operators to leverage our internal expertise so that enterprises can focus on the core of their business. MCCI offers Managed Routers, Managed Security as well as other Managed Services. Our Managed Routers service provides O&M statistics for these routers and regular reports are prepared so see the uptime and maintenance including upgrades.
The emergence of SDN, NFV, IOT & AI/ML, Robotics applications will require Managed Services Providers to provide specialized services to assist their clients in leveraging these technological trends to their advantage.
MCCI facilities optimize the IT TCO O&M for customers. MCCI Managed Security Service provides firewall and antivirus for customers from a centralized location, thereby optimizing IT TCO for O&M of such hardware/software.
Since its inception, MCCI Managed services portfolio has been one of its greatest strengths and has delivered network operations to multiple mobile and wireline service providers in the kingdom. Leveraging its pedigree of IT and Automation, we have the roadmap to enhance current Managed Services to Next Generations Managed Services
Service Offerings
Network Operations And Management
Whether you’re serving up lots of content, have unpredictable network traffic or want to leverage the IoT as part of a digital transformation initiative, we can deliver reliable low-latency connectivity even in second- and third-tier markets.
End-user support services
The end-user support team provides essential support to computer software development organizations, network system vendors, and software training companies, providing on-call support to the user either at an agency’s office or a client-supported site.
Infrastructure services
With more than 15 years of infrastructure management experience, we have applied industry-leading practice across our global organization, ensuring our clients benefit from rapid speed of adoption as well as reduced costs and risks. We demonstrate true end-to-end capability through our comprehensive global-scale portfolio of services across the full Infrastructure spectrum.
Resource Deployment
Providing dedicated resources for project management, service desk, on-premises support of hardware and software, managing cloud applications, ensuring information security, and system and network administration.
Reporting
Providing scheduled reports on tickets, response time, resolution time, incidences, problems, change, IMAC, asset management, implementation of patches and new software releases, preventive maintenance, OS version control, SLA, TAT and satisfaction index
Security Operations Center & Compliance
Be proactive: conquer compliance and security concerns
Cybercriminals are constantly changing tactics. A multilayered approach is your best defense against next-generation threats. Our IT security services let you customize your security solution to safeguard each layer within your environment.
Almost all organizations will experience a data security breach this year. It’s how you respond that makes all the difference. Our network of connected 24/7 Security Operations Centers gives you the resources and skills you need to counter the threat – fast.
Why MCCI SoC?
We have established a strong reputation as a trusted partner for customers and have provided 24×7 security monitoring and management services to customers ever since. While MCCI business evolved beyond its founding mission, this strong heritage, expertise, and experience makes MCCI your ideal partner to protect your IT infrastructure and digital assets.
Disaster Recovery as a Service
Move Over Disaster Recovery – Be Resilient with MCCI Disaster Recovery as a Service (DRaaS) SolutionsStill thinking about disaster recovery (DR) as IT insurance? CIOs are now asking about resiliency for their overall business – not just data or IT. In fact, according to a DR Benchmark, roughly 50% of outages are caused by software or network failures while only 14% are weather related. The point is – the outage will happen. Don’t just prepare to recover; prepare to be resilient. Ultimately, it’s about end-users being able to access the applications and services to run your business at optimal performance. Enter DR as a Service (DRaaS).
Business and IT leaders are demanding predictable outcomes. Experience the MCCI difference with Disaster Recovery as a Service (DRaaS) solutions that are:
O & M – Telecom
MCCI is committed for providing flexible, integrated, dependable, cost effective and responsive solutions for the Operation and Maintenance requirements of telecom industry.
We offer O&M services for passive equipment at telecom sites including Towers, Shelters. These O&M services include Preventive Maintenance & Corrective Fault Management Services. The teams performing are equipped with necessary competence and tools to meet high uptime for.
Now we are into handling Passive Maintenance of Telecom Cell Sites for Preventive and Corrective Maintenance, Break down Maintenance, OFC Route Maintenance, Fault Rectification, Complete Health Check etc.
With our expertise in the field as the backup, we are in a position to provide customized and turnkey solutions in Operation and Maintenance segment in telecom industry.
Business Benefits
Choosing MCCI Managed Services means an enterprise can realize significant savings on capital investment reducing running costs while simplifying an enterprise’s IT infrastructure. MCCI has experts in place to make every aspect of our Managed Services accountable and ready to ensure that our customers are getting the services they need with no hassles and not wasting resources. Its Managed Services help an enterprise to free up their resources and gain access to the latest technologies all while creating cost efficiencies.
Get in touch
Let Us Help You Navigate Your Next.
Location:
71 Rue Djenane Bendanoune Local A- Kouba - Alger
Email:
info@mcci-na.com
Call:
+213 770 98 66 58